Terms of Service

1. Acceptance of Terms

By accessing or using the Rakshak DLP ("Service", "Software", "Extension"), you agree to be bound by these Terms of Service. If you disagree with any part of the terms, you may not access the Service. Rakshak DLP is designed strictly for business-to-business (B2B) and enterprise use.

2. Deployment & Environmental Prerequisites

Rakshak DLP is a browser-based Data Loss Prevention extension engineered exclusively for Chromium architectures (Google Chrome and Microsoft Edge). By deploying our software, the Client acknowledges and agrees that:

• The Client is entirely responsible for restricting employee access to unsupported alternative browsers (e.g., Mozilla Firefox, Brave, Safari, Opera) via corporate firewalls, Windows AppLocker, or Antivirus Group Policies.
• Rakshak DLP is not liable for any data breaches or losses that occur if an employee successfully accesses WhatsApp Web through an unmonitored or unapproved browser.
• The Software is designed for use on Windows Desktop operating systems and does not secure native mobile applications (iOS/Android) or standalone desktop executable apps.

3. Disclaimer of Warranties & Limitation of Liability

The Service is provided on an "AS IS" and "AS AVAILABLE" basis. While Rakshak DLP employs advanced DOM-mutation interception techniques to prevent data exfiltration, no software can guarantee 100% security against all malicious threat vectors.

In no event shall Rakshak DLP, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use the Service.
• Any unauthorized access, use, or alteration of your transmissions or content.
• The failure of the Client to implement the mandatory Network Prerequisites as outlined in Section 2.

4. Seat Allocation and Anti-Abuse

Your subscription defines the maximum number of concurrent device connections (seats). To protect our infrastructure from Denial of Service (DoS) attacks, new device registrations are placed in a 'Pending' queue and require manual approval by an Administrator before consuming a paid seat.

Attempting to bypass the seat allocation limits, reverse-engineering the `.bat` installer, or spoofing Company IDs will result in immediate termination of your enterprise license without refund.

5. Free Trials & Subscriptions

Rakshak DLP may offer a free trial period. At the end of the trial period, access to the Dashboard and all endpoint policy enforcement will be suspended unless a paid subscription is activated. We utilize server-side time validation to enforce trial limits; tampering with local PC clocks will not extend access.

6. Governing Law

These Terms shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions.